FAQs

What is Mobile cafe?

Mobile cafe is a content store which allows subscribers to download unlimited pieces on content for Rs.x per Day. Content includes Audio, Wallpapers, Animations, Games and Videos.

What are the Content types that can be downloaded from Mobile cafe?

A Subscriber can download Audio, Wallpapers, Animations, Games and Videos across Genres like Bollywood, Hollywood, Kids, Sports, Comedy, Glamour etc etc.

What are the charges on Mobile Cafe?

To subscribe to Mobile Cafe, a user has to pay x amount per day and this will give access to unlimited downloads per day. The user’s account will be auto-renewed daily and x amount will be deducted daily. Service also offers a free trial of x day. Under free trial, user can download unlimited content. Once Free trial is over, service will be auto-renewed.

How to activate Mobile Cafe?

To Activate Mobile Cafe, user needs to SMS XXX to XXX. User will be sent a message containing the link on which the user can click on and confirm subscription.

How to deactivate Mobile Cafe?

To Deactivate Mobile Cafe, user needs to SMS XXX to XXX. User will be sent a message confirming the deactivation. User can also deactivate the service from My account section of the menu page by clicking unsubscription button.

How to start downloading content from the Mobile Cafe?

Once the activation has been done, the subscriber can choose any content item and click on the same to start downloading.

What are the content download charges for Mobile Cafe?

After subscribing to the Store at XX per Day, the subscriber does not have to pay any content download charges for the daily download credits.

What are the browsing charges for Mobile Cafe?

Subscriber will have to pay any additional browsing charges on the Mobile Cafe, while surfing on the service or while downloading content from it. However, to initiate a data session, the user will be charged as per Active Data Plan or Standard Browsing Charges at XX kb.

What browser can be used for accessing Mobile Cafe?

It is recommended to use the Native Phone Browser while trying to access and download from Mobile Cafe.

What if the subscriber is using Opera Mini or Other Browser to access Mobile Cafe?

Generally native browser is recommended for web surfing and content download. Successful Downloads will also differ from Browser to Browser. However, the Native Phone Browser should not have download issues on Mobile Cafe.

What is the minimum balance that a prepaid subscriber needs to maintain for activating Mobile Cafe?

The minimum balance for activation Mobile Cafe should be XX

What if the subscriber has less than XX while activating the service?

The user will be activated at Mobile Cafe and will be given unlimited Download Credit.

If the Subscriber is activated at Mobile Cafe, will renewal also happen at Mobile Cafe?

If the Subscriber is activated at Mobile Cafe, renewal will still happen on the next day/Week at Rs XX and the user will receive unlimited Download credits, if the same is successful.

Can the user browse through other sites while accessing Mobile Cafe?

Browsing on other sites may not be successful for prepaid subscribers if the customer initiates browsing via mobile cafe, depending on the subscriber’s account balance.

I am a prepaid user and I am not able to browse other sites while browsing through Mobile Cafe.

We recommend you to disconnect the internet session on your mobile and start browsing again.

What if a subscriber is accessing Mobile Cafe from the link in SMS?

If a subscriber is accessing Mobile Cafe from a link given in an SMS, the user will be charged either as per Active Data Plan or at default plan to initiate the Data Browsing Session.

What if a subscriber is accessing Mobile Cafe from the link in a WAP Push message?

If a subscriber is accessing Mobile Cafe from a link given in a WAP Push message, the user will be charged either as per Active Data Plan or at default data plan to initiate the Data Browsing Session.

What if the subscriber is accessing other sites and decides to access Mobile Cafe, during the Browsing Session on other sites?

If the user is in the middle of a Browsing session on other sites, the user can access Mobile Cafe link.

What if a subscriber is accessing Mobile Cafe from 3rd Party sites?

If a subscriber is accessing Mobile Cafe from 3rd Party Sites other than Vodafone Live, then the subscriber will be charged as per Active Data Plan or at default data plan to access the 3rd Party Site and to initiate a session to Mobile Cafe from the 3rd Party Site.